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CHRISTINE JACQUES
BSc MSc DIC MBCS CITP |
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Email:
christine.jacques@intellebiz.co.uk
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PROFILE
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A
professional, with significant
experience in e-Business, Web, IT &
CAD/CAE
services. Excellent communication,
interpersonal and analytical skills,
with a creative, innovative approach, to
providing cost-effective proposals, best
practice solutions and quality services.
A proven track record in Project and
Change management, working at a senior
level, achieving results by leading
projects effectively, with initiative,
imagination and enthusiasm.
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Web Services & e-Documentation
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With
own company, Intellebiz, manage, design
and maintain brochure & ecommerce Websites using Web development tools,
Search Engine Optimisation techniques
and Web Advertising, to maximise benefit
of on-line presence for a range of
businesses and individuals.
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Have
managed support for Technical web
servers, provision of Web development
tools, maintenance of Web and Network
based documentation and Management of
Product Data Control/Central File
Library facilities, ensuring
well-controlled and accessible online
data and documentation.
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IT & CAD/CAE Services Management &
Strategy Development
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Experience of providing and managing IT
and CAD/CAE Services and Software
application development for up to 700+
users, on Intel and Unix hardware,
working with customers and suppliers, to
provide quality services, training and
systems, liaising with
consultants/specialists on Network and
Telecoms issues.
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Developed, promoted and delivered IT,
CAD/CAE & PDM strategy, using
stakeholder/specialist input,
experience, insight and drive, to meet
business goals, controlling annual
budget of up to £2M. Maintain awareness
of IT developments, via Internet,
training, seminars, suppliers,
specialists/colleagues, to support
strategy.
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IT & CAD/CAE Project, Change & Quality
Management
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Managed
rollouts/upgrades of client/server
hardware, OS and Applications, to enable
reduced costs/timescales and concurrent
working in UK/France/Italy. Major
rollouts include 700+ PCs, Intel/Unix
servers/workstations, peripherals,
10/100 Base-T Ethernet LAN cabling, SAP
R/3 PDM (400+ users), eMatrix PDM,
Databases & CAD.
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Developed and maintained Technical IT,
Training & Documentation
processes/standards/quality procedures,
ensuring ISO 9001/customer audit
requirements were fulfilled. Attained
Capability Maturity Model Level 2, with
responsibility for Configuration
Control/Training, achieving more
rigorous processes/improved
documentation.
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Team & Relationship Management
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Managed
specialist IT, CAD/CAE & PDM, Data
Control, Doc./Library and Project teams,
ensuring all aware of project schedules
and commitments achieved. Mentored,
appraised and developed staff, set
objectives/tasks, arranged training and
delivered constructive feedback,
motivating personnel and ensuring skill
gaps addressed.
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Developed effective relationships with
customers, stakeholders, board
level/management and project teams,
gaining credibility quickly and using
listening and influencing skills, to
achieve objectives. Maintain beneficial
supplier relationships, ensuring costs
minimised and contracts correct for IT
purchases and implementations.
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EDUCATION & PROFESSIONAL QUALIFICATIONS
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Graduate
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B.Sc.
Mathematics for Business 1st
Class Honours
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Postgraduate
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M.Sc.
Numerical Analysis |
DIC -
Diploma of Imperial College |
Languages
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French
and Spanish (Basic level) |
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Professional
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MBCS -
Professional Member British Computer
Society
OCN
accreditation Web authoring Level 2 |
CITP -
Chartered Information Technology
Practitioner |
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